Digital Product Specialist

Position – Digital Product Specialist

Experience: 5+ years

Job Location: Pune

Skills Required:

• Understand business requirements and role of digital portfolio in the same
• Assure the systems operate well and user experience is satisfied
• End to end product ownership of application input & output performance
• Accountable for the stability of Customer and O2C transactional effectiveness
• Accommodate expansion of application with new customers, customer offers, and promotions
• Monitor and work with key stakeholders to drive usage of the digital product as intended
• Provide data analytics and insights emerging from the application to drive decision making and Intervention
• Work with users to develop and maintain prioritized back-log of user stories for the assigned digital products
• Work with relevant stakeholders – Product Owners, I&E etc. to deploy agreed user stories in the form of product features
• Ensure optimum functioning of digital product through appropriate escalation and resolution through I&E/assigned technical resources
• Conduct regular data quality to ensure accurate representation and decision making