Application Support

Application Support
Experience: 3+ years
Job Location: Mumbai

–  Good knowledge of Unix, DB2 and Perl

– Past experience in building and maintaining Production/Non-Production environments

–  Past experience in automation of ad-hoc requests, RFB checks and scripting

–  Building strong technical partnerships with local and global development teams to partner in system, environment and plant improvement. Enabling the adoption of Dev Ops collaboration.

– Leading projects and initiatives within the global team to implement new strategies; manage events (infrastructure change, software releases, business continuity tests etc.) and on-board support for new business areas or renovated systems.

–   Chairing outage resolution conference calls, managing significant incidents and coordinating communications within a trade floor environment.

–   Initiating, growing and shaping processes, procedures and strategies to make the team more efficient.

–  Work closely with L1 team to efficient use of effort and wherever possible drive out unnecessary tasks and alerting.

–  Acting as a primary escalation /communication point between Application development teams and Business Units

–  Challenging existing practices to strive for continuous improvement

– Basic knowledge on Financial Products is preferable.