Senior Quality Assurance and Technical Support

Senior Quality Assurance and Technical Support

Experience:5+ Years

Job Location: Mumbai/Pune/Bangalore/Delhi/Hyderabad

• 5+ years of relevant experience in Quality Assurance, Technical Support, or industrial operations, with a strong understanding of quality standards, processes, and operational requirements.
• Knowledge of SOPs, quality standards, change control, non-conformance management, CAPA, inspections, and audit support.
• Ability to identify technical issues, assess quality deviations, perform Root Cause Analysis, troubleshoot problems, and coordinate effective resolutions; knowledge of LIMS and SAP QM.
• Strong analytical and communication skills, with experience in technical reporting, stakeholder management, customer query handling, cross-functional coordination, and proficiency in MS Excel/Power BI.